4.9/5 (9/16 Participants responded)
Course description

Join us for a comprehensive two-day course focused on the demanding role of a Workshop Controller in an automotive dealership or service centre. As a Workshop Controller, your responsibilities include distributing work to Vehicle Technicians, ensuring smooth workshop operations, managing time and resources, and achieving customer satisfaction and business profitability.

Course goals and objectives

Course Objectives:

  • Efficient Workshop Operations: Develop maximum performance and efficiency, minimising downtime and optimising workshop productivity.
  • Effective Job Management: Plan and manage incoming work, ensuring timely completion to quality standards, accurate documentation, and meeting customer expectations.
  • Profitability Optimization: Focus on job profitability, workshop productivity targets, and effective management of resources to enhance workshop profitability.
  • Team Motivation and Development: Enhance the motivation, competence, and personal development of the workshop team, including succession planning and addressing employee issues.

Benefits for Attendees:

  • Enhanced Workshop Performance: Acquire skills and techniques to maximise workshop efficiency and productivity, resulting in improved operations and customer satisfaction.
  • Streamlined Job Management: Learn strategies for effective work planning, time management, and ensuring quality standards, leading to successful outcomes and customer trust.
  • Improved Profitability: Understand key factors impacting job profitability, workshop productivity, and resource allocation, optimising profitability for the business.
  • Leadership and Team Development: Enhance your ability to motivate and develop your workshop team, foster competence growth, and effectively handle employee issues.
Industry Best Practices: Gain insights from industry best practices and share experiences with fellow professionals, enabling you to implement strategies to make your business more profitable.

Course certificate description

Other information
This course is held in: English
Course level: 4
Expected course duration: 2 Days

Wed 25 Sep 2024 - Thu 26 Sep 2024

We have 7 Seats left
Total seats
10
Participants
3
Waiting list
0
  • Booking opens
    2024-01-09 00:00 - 2024-09-11 00:00
  • Cancellation / No Attendance Policy
    This course may be cancelled free of charge until 2024-09-11 09:00. If you cancel after this date or no show for a training course you will be billed an admin fee which will be a % of the listed price of the course. The % for this course is 75.00%.
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Course program
2024-09-25 Wed

Corby - Garage of Corby - UK Darwin Road, Willowbrook East Industrial Estate, Corby NN17 5XZ, UK

  • 09:00 - 17:00 Held by Robert Knight
2024-09-26 Thu

Corby - Garage of Corby - UK Darwin Road, Willowbrook East Industrial Estate, Corby NN17 5XZ, UK

  • 09:00 - 17:00 Held by Robert Knight
This course is held at 1 Venues

Unit 2 Darwin Rd, Willow Brook Rd, Willowbrook East Industrial Estate, Corby NN17 5XZ

Your teacher welcomes you!

Robert Knight

rob@rjkautomotivesolutions.com

+447734883458

Other course dates
Sep 2024
Course starts Course ends Location address Language Seats left
2024-09-30 09:00 Mon 2024-10-01 17:00 Tue Holiday Inn Doncaster A1 – Junction 36
High Road, Warmsworth, Doncaster, UK
EN 7 Book
Oct 2024
Course starts Course ends Location address Language Seats left
2024-10-03 09:00 Thu 2024-10-04 17:00 Fri Sunderland - LKQ Academy - UK
Euro Car Parts, Sunderland Unit 2, Sunrise Enterprise Park Ferryboat Ln Sunderland SR5 3RX
EN 7 Book
2024-10-21 09:00 Mon 2024-10-22 17:00 Tue Avonmouth - LKQ Academy - UK
Euro Car Parts, Avonmouth Fifth Way Bristol BS11 8DT
EN 4 Book
2024-10-23 09:00 Wed 2024-10-24 17:00 Thu Norwich - LKQ Euro Car Parts - UK
Euro Car Parts, Norwich (Hall Road), Hall Road, Norwich, UK
EN 10 Book
2024-10-28 09:00 Mon 2024-10-29 17:00 Tue Bedford- LKQ Euro Car Parts
Euro Car Parts, Mile Rd., Bedford MK42 9TW, UK
EN 7 Book
Nov 2024
Course starts Course ends Location address Language Seats left
2024-11-18 09:00 Mon 2024-11-19 17:00 Tue Glasgow 1 - LKQ Euro Car Parts - UK
Euro Car Parts, Glasgow (Baillieston) 1, South Glasgow Business Park Springhill Pkwy Glasgow G69 6GA
EN 5 Book
2024-11-21 09:00 Thu 2024-11-22 17:00 Fri Manchester - LKQ Euro Car Parts - UK
Euro Car Parts, Manchester (Moss Lane) 11 Park Seventeen Moss Ln Whitefield Manchester M45 8FJ
EN 7 Book
2024-11-25 09:00 Mon 2024-11-26 17:00 Tue Tamworth 2 - LKQ Euro Car Parts T1 - UK
Euro Car Parts (Tamworth Store) Birch Coppice Business Park T1 Danny Morson Way Tamworth B78 1SE
EN 7 Book
2024-11-28 09:00 Thu 2024-11-29 17:00 Fri Reading - LKQ Euro Car Parts - UK
ECP Reading, 169 Basingstoke Road, Reading, RG20DY
EN 9 Book
Dec 2024
Course starts Course ends Location address Language Seats left
2024-12-11 09:00 Wed 2024-12-12 17:00 Thu Holiday Inn Doncaster A1 – Junction 36
High Road, Warmsworth, Doncaster, UK
EN 8 Book
2024-12-16 09:00 Mon 2024-12-17 17:00 Tue Sunderland - LKQ Academy - UK
Euro Car Parts, Sunderland Unit 2, Sunrise Enterprise Park Ferryboat Ln Sunderland SR5 3RX
EN 10 Book