4.9/5 (9/16
Participants responded)
Course description
Join us for a comprehensive two-day course focused on the demanding role of a Workshop Controller in an automotive dealership or service centre. As a Workshop Controller, your responsibilities include distributing work to Vehicle Technicians, ensuring smooth workshop operations, managing time and resources, and achieving customer satisfaction and business profitability.
Course goals and objectives
Course Objectives:
- Efficient Workshop Operations: Develop maximum performance and efficiency, minimising downtime and optimising workshop productivity.
- Effective Job Management: Plan and manage incoming work, ensuring timely completion to quality standards, accurate documentation, and meeting customer expectations.
- Profitability Optimization: Focus on job profitability, workshop productivity targets, and effective management of resources to enhance workshop profitability.
- Team Motivation and Development: Enhance the motivation, competence, and personal development of the workshop team, including succession planning and addressing employee issues.
Benefits for Attendees:
- Enhanced Workshop Performance: Acquire skills and techniques to maximise workshop efficiency and productivity, resulting in improved operations and customer satisfaction.
- Streamlined Job Management: Learn strategies for effective work planning, time management, and ensuring quality standards, leading to successful outcomes and customer trust.
- Improved Profitability: Understand key factors impacting job profitability, workshop productivity, and resource allocation, optimising profitability for the business.
- Leadership and Team Development: Enhance your ability to motivate and develop your workshop team, foster competence growth, and effectively handle employee issues.
Course certificate description
Skill relevance
Other information
| This course is held in: | English |
| Course level: | Master |
| Expected course duration: | 2 Days |
Wed 08 Oct 2025 - Thu 09 Oct 2025
We have 10 Seats left
Total seats
10Participants
0Waiting list
0-
Booking opens
2024-10-09 08:30 - 2025-10-03 16:00 -
Cancellation / No Attendance Policy
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Course program
2025-10-08 Wed
Manchester 3 - Board Room Euro Car Parts 11 Park Seventeen Moss Ln Whitefield Manchester M45 8FJ
- 09:00 - 17:00 Held by Carl Williams
2025-10-09 Thu
Manchester 3 - Board Room Euro Car Parts 11 Park Seventeen Moss Ln Whitefield Manchester M45 8FJ
- 09:00 - 17:00 Held by Carl Williams
Your teacher welcomes you!
Other course dates
Nov 2024
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2024-11-22 09:00 Fri | 2024-11-22 17:00 Fri |
Manchester - LKQ Euro Car Parts - UK Euro Car Parts, Manchester (Moss Lane) 11 Park Seventeen Moss Ln Whitefield Manchester M45 8FJ |
EN | 7 | Book |
| 2024-11-25 09:00 Mon | 2024-11-26 17:00 Tue |
Tamworth 2 - LKQ Euro Car Parts T1 - UK Euro Car Parts (Tamworth Store) Birch Coppice Business Park T1 Danny Morson Way Tamworth B78 1SE |
EN | 4 | Book |
| 2024-11-28 09:00 Thu | 2024-11-29 17:00 Fri |
Reading - LKQ Euro Car Parts - UK ECP Reading, 169 Basingstoke Road, Reading, RG20DY |
EN | 7 | Book |
Dec 2024
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2024-12-11 09:00 Wed | 2024-12-12 17:00 Thu |
Holiday Inn Doncaster A1 – Junction 36 High Road, Warmsworth, Doncaster, UK |
EN | 7 | Book |
| 2024-12-16 09:00 Mon | 2024-12-17 17:00 Tue |
Sunderland - LKQ Academy - UK Euro Car Parts, Sunderland Unit 2, Sunrise Enterprise Park Ferryboat Ln Sunderland SR5 3RX |
EN | 10 | Book |
Mar 2025
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2025-03-10 09:00 Mon | 2025-03-11 17:00 Tue |
Avonmouth 3 - Board Room Euro Car Parts Fifth Way Avonmouth Bristol BS11 8DT |
EN | 10 | Book |
Apr 2025
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2025-04-24 09:00 Thu | 2025-04-25 17:00 Fri |
Avonmouth 3 - Board Room Euro Car Parts Fifth Way Avonmouth Bristol BS11 8DT |
EN | 10 | Book |
| 2025-04-28 09:00 Mon | 2025-04-29 17:00 Tue |
Glasgow 1 - LKQ Classroom & Workshop Euro Car Parts Glasgow Business Park Springhill Drive South Unit 1 South Glasgow G69 6GA |
EN | 10 | Book |
Jun 2025
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2025-06-09 09:00 Mon | 2025-06-10 17:00 Tue |
Dublin - TBC - IRE Dublin, Ireland |
EN | 10 | Book |
| 2025-06-23 09:00 Mon | 2025-06-24 17:00 Tue |
Waltham Cross - GVB Motor Services - UK GVB Motor Services Ltd 11 Fieldings Rd Cheshunt Waltham Cross EN8 9TL |
EN | 10 | Book |
| 2025-06-25 09:00 Wed | 2025-06-26 17:00 Thu |
Glasgow 1 - LKQ Classroom & Workshop Euro Car Parts Glasgow Business Park Springhill Drive South Unit 1 South Glasgow G69 6GA |
EN | 10 | Book |
Jul 2025
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2025-07-10 09:00 Thu | 2025-07-11 17:00 Fri |
Waltham Cross - GVB Motor Services - UK GVB Motor Services Ltd 11 Fieldings Rd Cheshunt Waltham Cross EN8 9TL |
EN | 10 | Book |
| 2025-07-28 09:00 Mon | 2025-07-29 17:00 Tue |
Dublin - TBC - IRE Dublin, Ireland |
EN | 10 | Book |
Aug 2025
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2025-08-11 09:00 Mon | 2025-08-12 17:00 Tue |
Manchester 3 - Board Room Euro Car Parts 11 Park Seventeen Moss Ln Whitefield Manchester M45 8FJ |
EN | 10 | Book |
| 2025-08-14 09:00 Thu | 2025-08-15 17:00 Fri |
Sunderland 3 - Downstairs Meeting Room Euro Car Parts Ferryboat Ln Castletown Sunderland SR5 3RX |
EN | 10 | Book |
Sep 2025
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2025-09-10 09:00 Wed | 2025-09-11 17:00 Thu |
Winchester - William's Garage Otterbourne - UK Williams Garage, Main Rd, Otterbourne, Winchester SO21 2EE, UK |
EN | 10 | Book |
| 2025-09-24 09:00 Wed | 2025-09-25 17:00 Thu |
Tamworth 1 - LKQ Classroom & Workshop Euro Car Parts Birch Coppice Business Park T1 Danny Morson Way Tamworth B78 1SE |
EN | 10 | Book |
| 2025-09-29 09:00 Mon | 2025-09-30 17:00 Tue |
Sunderland 3 - Downstairs Meeting Room Euro Car Parts Ferryboat Ln Castletown Sunderland SR5 3RX |
EN | 10 | Book |
Oct 2025
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2025-10-13 09:00 Mon | 2025-10-14 17:00 Tue |
Galway - LKQ Euro Car Parts - IRE Merlin Park Industrial Estate, Doughiska Road, Galway, Ireland |
EN | 10 | Book |
| 2025-10-16 09:00 Thu | 2025-10-17 17:00 Fri |
Sevenoaks - The Test Centre - UK The Test Centre Training Unit 14, Platts industrial estate, Brands Hatch Sevenoaks TN15 8JL |
EN | 10 | Book |
| 2025-10-27 09:00 Mon | 2025-10-28 17:00 Tue |
Holiday Inn Doncaster A1 – Junction 36 High Road, Warmsworth, Doncaster, UK |
EN | 10 | Book |
Nov 2025
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2025-11-04 09:00 Tue | 2025-11-05 17:00 Wed |
Tamworth 1 - LKQ Classroom & Workshop Euro Car Parts Birch Coppice Business Park T1 Danny Morson Way Tamworth B78 1SE |
EN | 10 | Book |
| 2025-11-11 09:00 Tue | 2025-11-12 17:00 Wed |
Ipswich - Rackhams Auto Body Centre - UK 47 Boss Hall Rd, Ipswich IP1 5BN, UK |
EN | 10 | Book |