4.9/5 (9/16
Participants responded)
Course description
Join us for a comprehensive two-day course focused on the demanding role of a Workshop Controller in an automotive dealership or service centre. As a Workshop Controller, your responsibilities include distributing work to Vehicle Technicians, ensuring smooth workshop operations, managing time and resources, and achieving customer satisfaction and business profitability.
Course goals and objectives
Course Objectives:
- Efficient Workshop Operations: Develop maximum performance and efficiency, minimising downtime and optimising workshop productivity.
- Effective Job Management: Plan and manage incoming work, ensuring timely completion to quality standards, accurate documentation, and meeting customer expectations.
- Profitability Optimization: Focus on job profitability, workshop productivity targets, and effective management of resources to enhance workshop profitability.
- Team Motivation and Development: Enhance the motivation, competence, and personal development of the workshop team, including succession planning and addressing employee issues.
Benefits for Attendees:
- Enhanced Workshop Performance: Acquire skills and techniques to maximise workshop efficiency and productivity, resulting in improved operations and customer satisfaction.
- Streamlined Job Management: Learn strategies for effective work planning, time management, and ensuring quality standards, leading to successful outcomes and customer trust.
- Improved Profitability: Understand key factors impacting job profitability, workshop productivity, and resource allocation, optimising profitability for the business.
- Leadership and Team Development: Enhance your ability to motivate and develop your workshop team, foster competence growth, and effectively handle employee issues.
Course certificate description
Skill relevance
Other information
| This course is held in: | English |
| Course level: | 4 |
| Expected course duration: | 2 Days |
Mon 15 Apr 2024 - Tue 16 Apr 2024
We have 2 Seats left
Total seats
10Participants
8Waiting list
0-
Booking opens
2023-07-24 00:00 - 2024-04-13 16:00 -
Cancellation / No Attendance Policy
This course may be cancelled free of charge until 2024-04-01 09:00. If you cancel after this date or no show for a training course you will be billed an admin fee which will be a % of the listed price of the course. The % for this course is 75.00%. - Login
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Course program
2024-04-15 Mon
Crawley - Crowne Plaza Crowne Plaza, Langley Drive, Crawley RH11 7SX, UK
- 09:00 - 17:00 Held by Eugene O’Connell
2024-04-16 Tue
Crawley - Crowne Plaza Crowne Plaza, Langley Drive, Crawley RH11 7SX, UK
- 09:00 - 17:00 Held by Eugene O’Connell
Your teacher welcomes you!
Other course dates
May 2024
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2024-05-02 09:00 Thu | 2024-05-03 17:00 Fri |
Winchester - William's Garage Otterbourne - UK Main Road, Otterbourne, Winchester SO21 2EE, UK |
EN | 8 | Book |
| 2024-05-13 09:00 Mon | 2024-05-14 17:00 Tue |
Glasgow 1 - LKQ Euro Car Parts - UK Euro Car Parts, Glasgow (Baillieston) 1, South Glasgow Business Park Springhill Pkwy Glasgow G69 6GA |
EN | 9 | Book |
Jul 2024
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2024-07-01 09:00 Mon | 2024-07-02 17:00 Tue |
Manchester - LKQ Euro Car Parts - UK Euro Car Parts, Manchester (Moss Lane) 11 Park Seventeen Moss Ln Whitefield Manchester M45 8FJ |
EN | 7 | Book |
| 2024-07-08 09:00 Mon | 2024-07-09 17:00 Tue |
Tamworth - LKQ Euro Car Parts T1 - UK Birch Coppice Business Park, Danny Morson Way, Dordon, Tamworth B78 1SE |
EN | 8 | Book |
| 2024-07-10 09:00 Wed | 2024-07-11 17:00 Thu |
Reading - LKQ Euro Car Parts - UK ECP Reading, 169 Basingstoke Road, Reading, RG20DY |
EN | 8 | Book |
| 2024-07-25 09:00 Thu | 2024-07-26 17:00 Fri |
Winchester - William's Garage Otterbourne - UK Main Road, Otterbourne, Winchester SO21 2EE, UK |
EN | 10 | Book |
Sep 2024
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2024-09-09 09:00 Mon | 2024-09-10 17:00 Tue |
Saltash - LKQ Euro Car Parts - UK Euro Car Parts, Saltash 1, 12 ,13, Tamar View Industrial Estate Prideaux Cl Saltash PL12 6LD |
EN | 10 | Book |
| 2024-09-25 09:00 Wed | 2024-09-26 17:00 Thu |
Corby - Garage of Corby - UK Darwin Road, Willowbrook East Industrial Estate, Corby NN17 5XZ, UK |
EN | 7 | Book |
| 2024-09-30 09:00 Mon | 2024-10-01 17:00 Tue |
Holiday Inn Doncaster A1 – Junction 36 High Road, Warmsworth, Doncaster, UK |
EN | 10 | Book |
Oct 2024
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2024-10-03 09:00 Thu | 2024-10-04 17:00 Fri |
Sunderland - LKQ Academy - UK Euro Car Parts, Sunderland Unit 2, Sunrise Enterprise Park Ferryboat Ln Sunderland SR5 3RX |
EN | 9 | Book |
| 2024-10-21 09:00 Mon | 2024-10-22 17:00 Tue |
Avonmouth - LKQ Academy - UK Euro Car Parts, Avonmouth Fifth Way Bristol BS11 8DT |
EN | 8 | Book |
| 2024-10-23 09:00 Wed | 2024-10-24 17:00 Thu |
Norwich - LKQ Euro Car Parts - UK Euro Car Parts, Norwich (Hall Road), Hall Road, Norwich, UK |
EN | 10 | Book |
| 2024-10-28 09:00 Mon | 2024-10-29 17:00 Tue |
Luton - TBC - UK Luton, UK |
EN | 10 | Book |
Nov 2024
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2024-11-18 09:00 Mon | 2024-11-19 17:00 Tue |
Glasgow 1 - LKQ Euro Car Parts - UK Euro Car Parts, Glasgow (Baillieston) 1, South Glasgow Business Park Springhill Pkwy Glasgow G69 6GA |
EN | 10 | Book |
| 2024-11-21 09:00 Thu | 2024-11-22 17:00 Fri |
Manchester - LKQ Euro Car Parts - UK Euro Car Parts, Manchester (Moss Lane) 11 Park Seventeen Moss Ln Whitefield Manchester M45 8FJ |
EN | 10 | Book |
| 2024-11-25 09:00 Mon | 2024-11-26 17:00 Tue |
Tamworth - LKQ Euro Car Parts T1 - UK Birch Coppice Business Park, Danny Morson Way, Dordon, Tamworth B78 1SE |
EN | 10 | Book |
| 2024-11-28 09:00 Thu | 2024-11-29 17:00 Fri |
Reading - LKQ Euro Car Parts - UK ECP Reading, 169 Basingstoke Road, Reading, RG20DY |
EN | 10 | Book |
Dec 2024
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2024-12-11 09:00 Wed | 2024-12-12 17:00 Thu |
Holiday Inn Doncaster A1 – Junction 36 High Road, Warmsworth, Doncaster, UK |
EN | 10 | Book |
| 2024-12-16 09:00 Mon | 2024-12-17 17:00 Tue |
Sunderland - LKQ Academy - UK Euro Car Parts, Sunderland Unit 2, Sunrise Enterprise Park Ferryboat Ln Sunderland SR5 3RX |
EN | 10 | Book |