Course description
Join us for a comprehensive two-day course focused on the demanding role of a Workshop Controller in an automotive dealership or service centre. As a Workshop Controller, your responsibilities include distributing work to Vehicle Technicians, ensuring smooth workshop operations, managing time and resources, and achieving customer satisfaction and business profitability.
Course goals and objectives
Course Objectives:
- Efficient Workshop Operations: Develop maximum performance and efficiency, minimising downtime and optimising workshop productivity.
- Effective Job Management: Plan and manage incoming work, ensuring timely completion to quality standards, accurate documentation, and meeting customer expectations.
- Profitability Optimization: Focus on job profitability, workshop productivity targets, and effective management of resources to enhance workshop profitability.
- Team Motivation and Development: Enhance the motivation, competence, and personal development of the workshop team, including succession planning and addressing employee issues.
Benefits for Attendees:
- Enhanced Workshop Performance: Acquire skills and techniques to maximise workshop efficiency and productivity, resulting in improved operations and customer satisfaction.
- Streamlined Job Management: Learn strategies for effective work planning, time management, and ensuring quality standards, leading to successful outcomes and customer trust.
- Improved Profitability: Understand key factors impacting job profitability, workshop productivity, and resource allocation, optimising profitability for the business.
- Leadership and Team Development: Enhance your ability to motivate and develop your workshop team, foster competence growth, and effectively handle employee issues.
Course certificate description
Skill relevance
Other information
| This course is held in: | English |
| Course level: | Master |
| Expected course duration: | 2 Days |
Tue 01 Sep 2026 - Wed 02 Sep 2026
We have 10 Seats left
Total seats
10Participants
0Waiting list
0-
Booking opens
2025-11-06 00:00 - 2026-08-27 00:00 -
Cancellation / No Attendance Policy
You may cancel this course online free of charge latest 2026-08-02 08:30. Please note that cancellations after such date will be charged 100%. - Login
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Course program
2026-09-01 Tue
Avonmouth 3 - Board Room Euro Car Parts Fifth Way Avonmouth Bristol BS11 8DT
- 08:30 - 17:00 Held by Robert Knight
2026-09-02 Wed
Avonmouth 3 - Board Room Euro Car Parts Fifth Way Avonmouth Bristol BS11 8DT
- 08:30 - 17:00 Held by Robert Knight
Your teacher welcomes you!
Robert Knight
rob@rjkautomotivesolutions.com
+447734883458
Other course dates
Apr 2026
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2026-04-20 08:30 Mon | 2026-04-21 17:00 Tue |
Maidenhead 2 - Classroom Euro Car Parts, 4 Denmark Street, Maidenhead SL6 7BN, UK |
EN | 10 | Book |
May 2026
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2026-05-07 08:30 Thu | 2026-05-08 17:00 Fri |
Avonmouth 2 - Board Room & Workshop Euro Car Parts Fifth Way Avonmouth Bristol BS11 8DT |
EN | 8 | Book |
Jun 2026
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2026-06-11 08:30 Thu | 2026-06-12 17:00 Fri |
Glasgow 3 - Board Room Euro Car Parts, Glasgow Business Park, Baillieston, Glasgow G69 6GA, UK |
EN | 10 | Book |
| 2026-06-23 08:30 Tue | 2026-06-24 17:00 Wed |
Maidenhead 2 - Classroom Euro Car Parts, 4 Denmark Street, Maidenhead SL6 7BN, UK |
EN | 10 | Book |
Jul 2026
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2026-07-21 08:30 Tue | 2026-07-22 17:00 Wed |
Sunderland 3 - Downstairs Meeting Room Euro Car Parts Ferryboat Ln Castletown Sunderland SR5 3RX |
EN | 10 | Book |
Aug 2026
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2026-08-25 08:30 Tue | 2026-08-26 17:00 Wed |
Tamworth 3 - T1 Supra Euro Car Parts Birch Coppice Business Park T1 Danny Morson Way Tamworth B78 1SE |
EN | 10 | Book |
Sep 2026
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2026-09-29 08:30 Tue | 2026-09-30 17:00 Wed |
Tamworth 3 - T1 Supra Euro Car Parts Birch Coppice Business Park T1 Danny Morson Way Tamworth B78 1SE |
EN | 10 | Book |
Oct 2026
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2026-10-26 08:30 Mon | 2026-10-27 17:00 Tue |
Glasgow 3 - Board Room Euro Car Parts, Glasgow Business Park, Baillieston, Glasgow G69 6GA, UK |
EN | 10 | Book |
Nov 2026
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2026-11-02 08:30 Mon | 2026-11-03 17:00 Tue |
Manchester 3 - Board Room Euro Car Parts 11 Park Seventeen Moss Ln Whitefield Manchester M45 8FJ |
EN | 10 | Book |
| 2026-11-16 08:30 Mon | 2026-11-17 17:00 Tue |
Sunderland 3 - Downstairs Meeting Room Euro Car Parts Ferryboat Ln Castletown Sunderland SR5 3RX |
EN | 10 | Book |