Course description
Join us for a comprehensive two-day course focused on the demanding role of a Workshop Controller in an automotive dealership or service centre. As a Workshop Controller, your responsibilities include distributing work to Vehicle Technicians, ensuring smooth workshop operations, managing time and resources, and achieving customer satisfaction and business profitability.
Course goals and objectives
Course Objectives:
- Efficient Workshop Operations: Develop maximum performance and efficiency, minimising downtime and optimising workshop productivity.
- Effective Job Management: Plan and manage incoming work, ensuring timely completion to quality standards, accurate documentation, and meeting customer expectations.
- Profitability Optimization: Focus on job profitability, workshop productivity targets, and effective management of resources to enhance workshop profitability.
- Team Motivation and Development: Enhance the motivation, competence, and personal development of the workshop team, including succession planning and addressing employee issues.
Benefits for Attendees:
- Enhanced Workshop Performance: Acquire skills and techniques to maximise workshop efficiency and productivity, resulting in improved operations and customer satisfaction.
- Streamlined Job Management: Learn strategies for effective work planning, time management, and ensuring quality standards, leading to successful outcomes and customer trust.
- Improved Profitability: Understand key factors impacting job profitability, workshop productivity, and resource allocation, optimising profitability for the business.
- Leadership and Team Development: Enhance your ability to motivate and develop your workshop team, foster competence growth, and effectively handle employee issues.
Course certificate description
Skill relevance
Other information
| This course is held in: | English |
| Course level: | Master |
| Expected course duration: | 2 Days |
Mon 02 Nov 2026 - Tue 03 Nov 2026
We have 10 Seats left
Total seats
10Participants
0Waiting list
0-
Booking opens
2025-11-10 00:00 - 2026-10-29 00:00 -
Cancellation / No Attendance Policy
You may cancel this course online free of charge latest 2026-10-19 08:30. Please note that cancellations after such date will be charged 75%. - Login
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Course program
2026-11-02 Mon
Manchester 3 - Board Room Euro Car Parts 11 Park Seventeen Moss Ln Whitefield Manchester M45 8FJ
- 08:30 - 17:00 Held by Robert Knight
2026-11-03 Tue
Manchester 3 - Board Room Euro Car Parts 11 Park Seventeen Moss Ln Whitefield Manchester M45 8FJ
- 08:30 - 17:00 Held by Robert Knight
Your teacher welcomes you!
Robert Knight
rob@rjkautomotivesolutions.com
+447734883458
Other course dates
Nov 2025
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2025-11-24 09:00 Mon | 2025-11-25 17:00 Tue |
Romford - CEME - UK CEME Campus, Marsh Way, Rainham RM13 8EU, UK |
EN | 9 | Book |
Dec 2025
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2025-12-01 09:00 Mon | 2025-12-02 17:00 Tue |
HQ Aberdeen International Airport HQ Aberdeen International Airport, International Airport, Howe Moss Drive, Dyce, Aberdeen, UK |
EN | 4 | Book |
| 2025-12-04 09:00 Thu | 2025-12-05 17:00 Fri |
Saltash - LKQ Euro Car Parts - UK Euro Car Parts, Saltash 1, 12 ,13, Tamar View Industrial Estate Prideaux Cl Saltash PL12 6LD |
EN | 9 | Book |
| 2025-12-04 09:00 Thu | 2025-12-05 17:00 Fri |
Chichester-T10 Automotive Basepoint - Chichester, Enterprise Centre, Terminus Rd, Chichester PO19 8FY, UK |
EN | 8 | Book |
| 2025-12-09 09:00 Tue | 2025-12-10 17:00 Wed |
Weybridge - Brooklands Museum [Vickers Suite] - UK Brooklands Museum, Brooklands Rd, Weybridge KT13 0SL, UK |
EN | 4 | Book |
| 2025-12-10 09:00 Wed | 2025-12-11 17:00 Thu |
Mallusk - LKQ Euro Car Parts - IRE Euro Car Parts, Mallusk 8 Trench Rd Mallusk Newtownabbey BT36 4TY |
EN | 10 | Cancelled |
| 2025-12-15 09:00 Mon | 2025-12-16 17:00 Tue |
Bedford- LKQ Euro Car Parts Euro Car Parts, Mile Rd., Bedford MK42 9TW, UK |
EN | 9 | Book |
| 2025-12-17 09:00 Wed | 2025-12-18 17:00 Thu |
Waterford - LKQ Euro Car Parts - IRE Euro Car Parts, Waterford, Lacken Road Business Park, Kilbarry, Waterford, X91 XHP9, Ireland |
EN | 10 | Cancelled |
Apr 2026
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2026-04-21 08:30 Tue | 2026-04-22 17:00 Wed |
Avonmouth 3 - Board Room Euro Car Parts Fifth Way Avonmouth Bristol BS11 8DT |
EN | 10 | Book |
Jun 2026
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2026-06-11 08:30 Thu | 2026-06-12 17:00 Fri |
Glasgow 3 - Board Room Euro Car Parts, Glasgow Business Park, Baillieston, Glasgow G69 6GA, UK |
EN | 10 | Book |
Jul 2026
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2026-07-21 08:30 Tue | 2026-07-22 17:00 Wed |
Sunderland 3 - Downstairs Meeting Room Euro Car Parts Ferryboat Ln Castletown Sunderland SR5 3RX |
EN | 10 | Book |
Sep 2026
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2026-09-01 08:30 Tue | 2026-09-02 17:00 Wed |
Avonmouth 3 - Board Room Euro Car Parts Fifth Way Avonmouth Bristol BS11 8DT |
EN | 10 | Book |
Oct 2026
| Course starts | Course ends | Location address | Language | Seats left | |
|---|---|---|---|---|---|
| 2026-10-26 08:30 Mon | 2026-10-27 17:00 Tue |
Glasgow 3 - Board Room Euro Car Parts, Glasgow Business Park, Baillieston, Glasgow G69 6GA, UK |
EN | 10 | Book |