Course description
With EV’s becoming more and more common in the vehicle park, the technology and terminology has changed, there is a lack of understanding for both non technical Staff and Customers. With confidence, would you like to engage, support, and reassure your customers by having the knowledge and confidence to understand how EV’s work and can be used. How best to charge your EV, what the best option, Plug-in, Hybrid, or full EV? All of the questions and more will be addressed in our new ‘EV Explained’ 1 day course for ‘Front of House’ customer facing staff. This will include the following: Target Audience Learning outcomes: On completion of this course you will be able to qualify your customers, understand the different types of Electrically propelled vehicles, their platforms, features and benefits. How they work, the terminology used for Hybrid/EV’s and be aware of the risks of Hybrid/EV’s. What is the best way to look after a Hybrid/EV, the best driving style, the types of chargers and the different charge methods. This will enable you to be more confident in the world of Hybrid/EV’s and to give your customers the reassurance they are talking to and dealing with the right people/business. Tech for Non-Tech - Hybrid/EV’s Explained (1 Day) Course Synopsis Vehicle Types Vehicle drive formats Electricity explained Battery Technology The Legal Stuff What is Regenerative Braking/Self-Charging? Charging Methods & Ways to Charge Customer Relationship Management
Course goals and objectives
On completion of this course you will be able to qualify your customers, understand the different types of Electrically propelled vehicles, their platforms, features and benefits. How they work, the terminology used for Hybrid/EV’s and be aware of the risks of Hybrid/EV’s. What is the best way to look after a Hybrid/EV, the best driving style, the types of chargers and the different charge methods. This will enable you to be more confident in the world of Hybrid/EV’s and to give your customers the reassurance they are talking to and dealing with the right people/business.
Course certificate description
Pro Moto Certificate
Skill relevance
Other information
This course is held in: | English |
Course level: | 1 |
Expected course duration: | 1 Days |
Thu 23 May 2024 - Thu 23 May 2024
We have 10 Seats left
Total seats
10Participants
0Waiting list
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Booking opens
2023-10-09 00:00 - 2024-05-23 00:00 - Login
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Course program
2024-05-23 Thu
Glasgow 1 - LKQ Euro Car Parts - UK Euro Car Parts, Glasgow (Baillieston) 1, South Glasgow Business Park Springhill Pkwy Glasgow G69 6GA
- 09:00 - 17:00 Held by Ray Walker
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Other course dates
Apr 2024
Course starts | Course ends | Location address | Language | Seats left | |
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2024-04-29 09:00 Mon | 2024-04-29 17:00 Mon |
Sevenoaks - The Test Centre - UK The Test Centre Training Unit 14, Platts industrial estate, Brands Hatch Sevenoaks TN15 8JL |
EN | 10 | Book |
May 2024
Course starts | Course ends | Location address | Language | Seats left | |
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2024-05-03 09:00 Fri | 2024-05-03 17:00 Fri |
Romford - CEME - UK CEME Campus, Marsh Way, Rainham RM13 8EU, UK |
EN | 7 | Book |
2024-05-09 09:00 Thu | 2024-05-09 17:00 Thu |
Tamworth - LKQ Euro Car Parts T2 - UK LKQ Euro Car Parts (ECP) T2 Tamworth, Dordon, Tamworth, UK |
EN | 10 | Book |
Jun 2024
Course starts | Course ends | Location address | Language | Seats left | |
---|---|---|---|---|---|
2024-06-12 09:00 Wed | 2024-06-12 17:00 Wed |
Manchester - LKQ Euro Car Parts - UK Euro Car Parts, Manchester (Moss Lane) 11 Park Seventeen Moss Ln Whitefield Manchester M45 8FJ |
EN | 10 | Book |